Car Buying Questions at Toyota South in Richmond, KY

Buying a Toyota has never been more fun when you come to Toyota South in Richmond, KY. Our sales team is ready to help you find the vehicle of your dreams. If you have any questions about Toyota's, vehicle features or other sales questions read below to learn more about Toyota South. If you have any more questions give us a call today.

Toyota Sales FAQ's:

Q: Can I apply for credit online?

A: Absolutely, please visit our website under the Finance tab click Get Pre-approved.

Q: Could you tell me about how much my trade is worth before I come to the dealership?

A: To get an estimate on your trade, please visit www.toyotasouth.com under the New Toyota’ s by Model tab on our website, click on value your trade to enter your vehicle information.

Q: What does Toyota Roadside assistance include?

A: The 24-hour roadside assistance plan covers battery jump start, tire service, emergency fuel delivery, lockout protection, towing and winching for two years and unlimited miles from the date of first use. To request roadside assistance, please call 800-444-4195.

Q: What Covid safety practices do you follow?

A: Toyota South prioritizes the health and safety of our guests and employees. For that reason we are following the guidance of our state and local health department.

Q: My Toyota lease is ready to mature but my new vehicle has not arrived, what can I do?

A: In most cases leases can be extended. Please contact Toyota Financial Services (TFS) directly at 1-800-874-8822.

Q: Can I special order the Toyota model I want?

A: Due to recent limited production some model configurations and options may not be available, while other options may be available, but only as part of a combination of packages. We can advise you whether a preference can be submitted for your desired vehicle. This preference request does not guarantee you will receive the vehicle with the exact options requested, and may create and extended wait time.

Q: How do I extend my Destination Assist after the free trial runs out?

A: You should receive a notification from the 24/7 response center when your trial is about to expire. If the trial does run out, you will then receive a pop-up on your head unit notifying you that you haven’t subscribed. If you select the pop-up, the vehicle can make an enrollment call to begin your subscription.

Q: How do I pair my phone to my car?

A: Begin ”pairing” your Bluetooth® device by selecting the “Settings” (gear icon) menu > “Bluetooth and devices” > “Search for devices” > Select “OK” to begin “pairing” Select your device name from the list and confirm the code displayed.

Q: Do I need an appointment for a test drive?

A: No, you don't need an appointment to take a test drive. Simply stop in and see us during our normal sales hours, and we'll be glad to take you for a test drive in the model(s) of your choosing. However, if you're on a tight schedule, you're certainly welcome to call ahead and schedule a time that works best for you or we can arrange to bring the vehicle directly to you at your home or office.

Join the Toyota Family Today in Richmond, KY

No matter what your Toyota needs are the friends at Toyota South in Richmond, KY are ready to satisfy your needs. Get your auto service done by trained professionals as well as save big with our service specials. Learn more about our services we provide on our website! If you are looking for a new car, truck or SUV we got the selection you been looking for. We even offer a great selection of used vehicles that have been serviced and cleaned to make sure it is ready to go for you. Whatever you come to Toyota South for, you are sure to have a great experience and trustworthy service done.