When you're buying a car or in need of service for your current vehicle, you may have some questions. Here at Toyota South, we do all that we can to answer those questions. If you don't see your question in this FAQ, feel free to visit our Toyota showroom in Richmond or contact us at (877) 605-4326.

 

Cars

Q: What should I look for when I'm taking a test drive?

A: When you take one of our new Toyota vehicles for a spin, there are a few things that you want to look for. This is a car you'll be driving every day, so make sure that it's easy for you to get into and out of. Do you have enough legroom? Check to see if the features you need are conveniently located. And make sure that it offers the kind of driving experience you're looking for, whether you're looking for efficiency or a bit more power.


Q: What's the difference between a used car and a Certified Pre-Owned model?

A: You'll love the reliable pre-owned Toyota cars on our lot, but Certified Pre-Owned models offer a few bonuses. They've gone through a thorough 160-point inspection and offer one year of roadside assistance, along with a generous warranty.

 

Service and Parts

Q: Why should I bring in my car for service at your dealership?
A: If you’re looking for car service near me, our Toyota service department is staffed by experts who can help you keep your car in top shape. We use only genuine parts and offer a variety of amenities, from Wi-Fi to shuttle service.

 

Q: What are the advantages of using official parts?

A: We use official Toyota parts because they're more dependable. A knockoff part may seem like a good deal, but it could end up letting you down. OEM parts generally last longer and keep your car healthier.

 

Finance

Q: How do I apply for financing?

A: You can apply for Toyota financing right on our website. Just fill out a form and get pre-approved for a loan for that new or pre-owned Toyota car you've had your eye on. We work with a wide range of lenders to find financing terms that work for you.

 

Q: How do I know if a car fits into my budget?

A: We offer helpful tools, including a payment calculator, on our website. Type in relevant information like the price of the car and your APR to calculate your monthly payment and see how much car you can afford.

 

General

Q: Why choose your dealership?

A: We're not just a dealership; we have a service center that can help you keep your vehicle operating at peak performance. We use only genuine parts. And we have financing experts that can help you secure a loan for your dream car. There's no reason to go anywhere else for your automotive needs.

 

Q: Do you have weekend hours?

A: We're open every Saturday. Bring your car in for service between 8 a.m. and 2 p.m., or browse our showroom from 9 a.m. to 7 p.m.. We also offer early service hours on weekdays, so it's easy to drop your car off before work.

 

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